Privacy policy
Privacy Policy
Last updated: July 6, 2026
At plushiesusa, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit https://plushiesusa.com/, place an order, contact us, subscribe to our emails, or interact with our online store.
By using our website, you agree to the practices described in this Privacy Policy.
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Information We Collect
We may collect personal information from you when you visit our website, place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our store.
The information we may collect includes:
Name
Email address
Billing address
Shipping address
Order information
Payment and transaction information
Customer service messages and inquiries
Account login information, if you create an account
Device information, such as IP address, browser type, operating system, and website activity
Cookie and tracking information
We only collect information that is reasonably necessary to operate our store, process orders, provide customer support, improve our website, and comply with applicable legal obligations.
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Payment Information
Payment information is processed securely by third-party payment providers.
We do not directly store your full credit card number or full payment card details on our own systems.
Your payment information may be collected, processed, and stored by payment processors, checkout providers, fraud prevention providers, or other secure service providers used to complete your transaction.
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How We Use Your Information
We may use your information to:
Process and fulfill your order
Confirm payment and prevent fraudulent transactions
Arrange shipping and delivery
Send order confirmations, shipping updates, and customer service messages
Respond to your questions, requests, or support inquiries
Manage returns, refunds, exchanges, and order issues
Improve our website, products, services, and customer experience
Send marketing emails or promotional messages, where permitted by law
Personalize website content, product recommendations, or advertising
Maintain website security and prevent misuse
Comply with legal, tax, accounting, and regulatory obligations
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Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to help the website function properly, improve your browsing experience, analyze traffic, remember preferences, and support marketing or advertising features.
Cookies may be used for:
Website functionality
Shopping cart and checkout performance
Account login and session management
Analytics and site performance
Marketing, retargeting, and advertising measurement
Fraud prevention and security
You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
Where required by law, we may provide cookie settings, a cookie banner, or a privacy preference tool to help you manage certain tracking choices.
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Email Marketing
If you subscribe to our emails, we may use your email address to send you updates, product information, promotions, gift guides, or other marketing messages from plushiesusa.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us at support@plushiesusa.com.
Even if you unsubscribe from marketing emails, we may still send you non-marketing messages related to your order, account, transaction, customer service request, return, refund, or legal notice.
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How We Share Your Information
We do not sell your personal information for money.
We may share limited personal information with trusted third parties when necessary to operate our business, provide our services, fulfill your order, or comply with the law.
These third parties may include:
Ecommerce platform providers
Payment processors
Shipping and logistics providers
Order fulfillment partners
Fraud prevention and security providers
Email marketing providers
Analytics and advertising partners
Customer service tools
Professional advisors, such as legal, tax, or accounting providers
Government authorities, regulators, or law enforcement where required by law
We only share information that is reasonably necessary for the purpose involved.
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Advertising and Analytics
We may use analytics and advertising tools to understand how visitors use our website, measure marketing performance, improve our store, and show relevant content or advertisements.
These tools may collect information such as your device information, browsing activity, pages viewed, referral source, approximate location, and interactions with our website.
Depending on your location, you may have the right to opt out of certain types of targeted advertising, data sharing, or tracking.
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Data Retention
We retain your personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our policies.
The length of time we keep information may vary depending on the type of information, the reason it was collected, and applicable legal requirements.
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Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
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Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
These rights may include the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request restriction of certain processing
Object to certain uses of your personal information
Request a copy of your personal information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Opt out of certain data sharing or targeted advertising, where applicable
To exercise your privacy rights, please contact us at:
We may need to verify your identity before processing your request.
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California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
These may include the right to know what personal information we collect, use, disclose, sell, or share; the right to request deletion or correction of your personal information; the right to opt out of certain sale or sharing of personal information; and the right not to be discriminated against for exercising your privacy rights.
We do not sell personal information for money.
If our use of advertising, analytics, or tracking technologies is considered a “sale” or “sharing” under applicable California law, you may have the right to opt out.
To submit a privacy request, please contact us at:
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European Union and United Kingdom Privacy Rights
If you are located in the European Union, United Kingdom, or another region with similar data protection laws, you may have additional rights regarding your personal information.
These may include the right to access, correct, delete, restrict, object to processing, request data portability, or withdraw consent where applicable.
You may also have the right to lodge a complaint with your local data protection authority.
To exercise your rights, please contact us at:
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Children’s Privacy
Our website is intended for use by adults or by individuals using the website with the involvement and consent of a parent or legal guardian.
We do not knowingly collect personal information directly from children without appropriate consent.
If you believe that a child has provided personal information to us without proper consent, please contact us at support@plushiesusa.com, and we will review the request.
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International Customers
If you access our website from outside the country where our business, service providers, or fulfillment partners operate, your information may be transferred, processed, or stored in another country.
By using our website or placing an order, you understand that your information may be processed in countries where privacy laws may differ from those in your location.
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Third-Party Links
Our website may contain links to third-party websites, apps, services, or payment providers.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their privacy policies before providing personal information.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technology, or website practices.
Any updates will be posted on this page with a revised “Last updated” date.
Your continued use of our website after any changes are posted means you accept the updated Privacy Policy.
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Contact Information
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
plushiesusa
Website: https://plushiesusa.com/
Email: support@plushiesusa.com
Address:
C. CRUZ (DE LA) 0006 01 PBJ
28240 HOYO DE MANZANARES
Madrid Province,