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Have a question? The Plushies USA team is here to help.

For questions about our products, care instructions, shipping, or other information, please visit our FAQ

For return inquiries and instructions, please review our Return & Refund Policy

For wholesale, press, or collaboration inquiries, please email [support@plushiesusa.com] with a brief description of your request. 

For all other inquiries, use the form below or email us directly at [support@plushiesusa.com]  

If your inquiry concerns an existing order, please include your order number and the email address used at checkout so we can assist you.

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A question about your plush?

Tell us which design you are considering, or share your order number. We can help you find the information you need.
CUSTOMER SUPPORT support@plushiesusa.com For product questions and order help.

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Ask about a style, size or existing order. Include the product link or order number so we can understand your question.

Please include the details of the item or order you are asking about.