Check the care label and the instructions on the product page. Different fabrics, fillings and accessories can require different care. Do not assume every plush is machine washable.

Take particular care around facial details, clothing and attachments. If cleaning instructions are missing, contact us before using water, detergent or heat.

Check the stated age suitability and any warnings for the specific item. Hanging accessories and decorative pieces should not be assumed suitable for young children. Ask us if the product information does not make this clear.

Store your plush in a clean, dry place and follow its care instructions. Check attachments and seams periodically, particularly on a piece that is carried or handled often.